Privacy Policy

This Privacy Policy explains how ClauseCare Legal Drafting Services ("ClauseCare", "we", "us" or "our") collects, uses and safeguards personal information when you use our website or engage our document drafting services. We are the data controller for the information described here and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information we collect

• Contact details you provide via our enquiry form, email or phone (name, email address, phone number).
• Instruction information you share so we can draft your documents (such as tenancy details, correspondence context, personal circumstances).
• Technical data collected automatically when you visit the site (IP address, browser type, pages viewed).

2. How we use your information

We process personal data for the following purposes and lawful bases under UK GDPR:

• To respond to enquiries and deliver our services — performance of a contract.
• To keep records and comply with legal obligations — legal obligation.
• To improve and secure our website — legitimate interests.

3. Sharing your information

We do not sell your personal information. We only share it with trusted service providers who help us operate our business (for example, email and hosting providers), and where required by law. Any third-party processors are bound by written agreements to protect your data.

4. How long we keep your information

We retain personal data only for as long as necessary to provide our services, meet legal and accounting obligations (typically up to 6 years), and resolve any disputes.

5. Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention requirements.
• Restrict or object to certain processing.
• Request portability of the data you have provided.
• Withdraw consent where we rely on it.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us at hello@clausecare.com.

6. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure.

7. Cookies

Our website uses only strictly necessary cookies required for the site to function. See our Cookie Policy for more information.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective" date at the top of this page indicates when it was last revised.

9. Contact us

For any privacy-related questions, contact us at hello@clausecare.com or +44 7405 416424. Postal address: London, England, United Kingdom.